Objective
Earth's most customer centric company, a place where people can come to find and discover anything they might want to buy online.
Amazon.com sells anything from books, movies and music to consumer electronics and grocery. Its corporate account program enables you to purchase everything you need quickly, easily, and conveniently.
On top of that, it allows its customers to market their products to tens of millions of Amazon.com customers around the world.
Its safe and secured transaction allows users to shop not only in a comfort and safe environment, it also increases disintermediation by allowing its customers to directly trade with other customers.
Amazon.com promises to ship its products to virtually any address in the world. However warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. Consumers will be notified while placing their order if Amazon is unable to ship specific items to the address they' have selected.
If the customer has a tracking or delivery confirmation number, one can track his package by clicking the "track packages" link in Your Account. The shipping method and carrier for his package will be listed in Your Account and in your shipment confirmation e-mail. Moreover Amazon promises to ship for free if one spends USD$25 and above but it applies to
Furthermore, to provide confidence, Amazon guarantees purchases from Amazon Marketplace, Auctions, and Merchant sellers when payment is made via the Amazon.com website. The condition of the item you uy and its timely delivery is guaranteed under the Amazon.com A-to-Z Guarantee.
Amazon.com accepts American Express, Diners Club, Discover, JCB, MasterCard, Eurocard, Visa, Visa Check Cards, Amazon.com gift certificates, Amazon Credit Account, Webcertificates, and checks, money orders, traveler's checks, or cashier's checks denominated in U.S. dollars and drawn on a U.S. bank. Additionally, it accepts Borders Gift Cards and Waldenbooks Gift Cards as payment for qualifying orders. Its refund policy lets customers return new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.
Lastly, Amazon also has other fantastic services like Amazon MP3 downloads and Amazon EC2 (please refer to the other posting for more details) which are aimed at bringing betterment to its customers.
